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Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.


"I have owned several new motorcycles over the years and this was my first pleasant purchasing experience. The staff at Paulson's all went out of their way to make sure that I was happy with the bike, with the trade in, with the financing, and with the accessories. Paulson's has that rare mom and pop shop feel to it. I can't recommend these guys enough. "
By: Roger    Lacey, WA
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"After purchasing three ATV's (previous two testimonials), I purchased a street bike and our son purchased a dirt bike. We were equally satisfied with the salesmanship, financing, parts and accessories as in our previous dealings, and have been back several times for items such as googles, helmets, and ramps. We HIGHLY recommend Paulsons to anyone looking for great equipment, customer service and total satisfaction. Thank you! "
By: Linda    Eatonville, WA
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"After purchasing my husband's ATV yesterday (previous testimonial), we decided to purchase another one for myself so I could ride along with my husband and son. (Our son purchased his ATV on Thursday, my husband his on Friday, and now mine on Saturday.) We are truly satisfied, and will encourage our friends to shop at Paulson's first. -- It's a good thing for our pocketbook that you are closed on Sundays, because I had my eye on one of your street bikes, too. Thanks again for the great service. Delivery was super, too! Great people in every department...ownership, sales, finance, parts/service and delivery. "
By: Linda    Eatonville, WA
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"Our son purchased an ATV from Michael (salesman), and after riding it my husband decided to get him one, too. We went back the next day, and after checking out the new ATVs we asked if they had any used ones. They had one that was perfect in every way. We parked it and started into the store to do the paperwork when another man walked over and started checking it out. We were then told that the man had come down from Canada to look at it, and he had first choice. Of course, he wanted it, so my husband was extremely disappointed and expressed that before going to the car. Before we could drive off, Mr. Paulson (owner) approached us with an offer on a new ATV. As it turned out, we got a SUPER deal, and went away very happy. Instead of having a disgruntled customer who would steer everyone away from their dealership, they now have a satisfied customer who will not only be back many, many times, but who will recommend them to everyone. Thank you Mr. Paulson, Michael, Parts & Service, and the rest of your staff for a wonderful experience and outstanding customer service. You will DEFINATELY see us in the future. "
By: Linda    Eatonville, WA
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"i went to Paulsons for a new atv for hunting season. I had went to many other dealers in Western Washignton, and I waited around for a sales rep to tell me the price was the same as the tag and i had to go to the finance department before i could ride any atv. Needless to say i was very dissapointed. It was completely different when i arrived at Paulsons. Micheal was the sales rep. and he was very knowledable. He let me ride all the models and provided good information on the different manufacturers. I had done plenty of research and already known which make and model i wanted. he helped me review my options and he aslo recommended the same model to me. He then went and got me the best price on the atv. The finance department was totally painless, it went smooth and when i was done the atv was washed and fueled up ready to be loaded. I recommend this dealer to anyone that is considering buying any powersport equipment. Thank you Paulsons for your excellent service"
By: Daniel    Roy, WA
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"My wife and I are totally pleased with the customer serivice that we recieved from Paulson's. We have purchased several quads from them over the past 3 years. We dealt with Mr. Paulson(owner) and Mark Paulson who gone above and beyond to make sure that we where totally satisfied. I highly recommend them to anyone. They Rock!!!"
By: John "Woody"    Lacey, WA
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"NEVER BOUGHT ANYTHING DOWN THERE, JUST GETTING INTO THE SPORT BUT HAD A DOZEN OR SO QUESTIONS ABOUT BIKES, TALKED TO THE SERVICE MANAGER WHO ANSWERED ALL MY QUESTIONS AND WAS VERY KNOWLEDGABLE, THE PARTS COUNTER ALSO WAS VERY KIND IN LETTING ME KNOW WHAT SOME PARTS MIGHT COST ME. I NEVER FELT RUSHED AND WAS TREATED LIKE A NORMAL HUMAN"
By: BRENT    ENUMCLAW, WA
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"Great service, good competitive prices and friendly staff. I'd recomend Paulson's to anyone."
By: Anonymous    Rochester, WA
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"All I can say is wow. I did a lot of shopping and price research online while looking for my jetski. I stopped in to see what was available in a used ski. After a quick search Chris was able to get me on a new STX for alot less than other dealers were selling used ones of any make. No haggeling, just a great price and great people to work with. The times I've been back I've found the parts and service staff to go above and beyond what "normal" customer service has become elsewhere. Other businesses could learn alot from Paulson's! "
By: Darrell    Shelton, WA
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"five years ago I walked in just to see some Quads. I met dan, who had his leg in a cast, best customer service I have had in a while. needless to say I bought two Z400 sports Quad that day. I will always buy at paulsons. outstanding people working there.fun to visit."
By: hector    shelton, WA
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"Paulsons rocks! I've purchased four new units and four used units. I have recieved the best customer care bar none! Paulsons has the best selection and for sure the BEST atmosphere of any powersports dealer I have ever been in! Keep kicken' ass and making it fun. I love you guys!"
By: Cooper    Olympia, WA
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"Mark and the rest of the staff at Paulson's were absolutely wonderful to work with. Mark answered all my questions (even ones that probably seemed silly) with a smile and enthusiasm. Thanks Paulson's!"
By: Danny    Lacey, WA
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"I knew what I was looking for and had contacted several other dealers. Paulson's listened to what I wanted , which was important to me. They were also straight forward and did not waste my time, which is valuable to me. Thanks Paulson's. "
By: Tom    Raymond, WA
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"5 stars is not high enough. Outstanding customer service. I would highly recommend Paulson's. I love my Suzuki Vinson 500. This machine is amazing. Thank you for the great deal. I could not be Happier :) "
By: Cheryl    Arlington, WA
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"The very first time my wife and I walked in to your store we were greeted by Mark a very friendly and helpful salesman. He still helped us even once we told him we where not ready to buy just yet and we would be buying in the next 2 week even then he still made sure we got the best help he could give. He answered all over question and help us pick up the best bike for our needs (2008 Versys). Because of that great customer service we got unlike the other places we went to. We came back today and bought that brand new bike from Paulson's. Keep up the great service."
By: Josh    spanaway, WA
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"I purchased a new 2007 Kawasaki Vulcan 2000 Classic LT. I traded my 2001 Suzuki Marauder in on the Vulcan. This was one of the easiest, and most reasonable vehicle transactions I have ever done. Everyone came away from the table satisfied. Myself as the customer and Paulson's as the dealer. What a great dealer to represent Kawasaki!"
By: John     Hoquiam, WA
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"I bought a new 2008 Vulcan Nomad from Mark. He found the color I wanted (metallic black) in a crate in their warehouse on Saturday evening and had an offer I couldn't refuse. I picked up my new bike Monday evening. I was very happy with all the staff at Paulson's. Very friendly service. I would recommend them to anyone and everyone."
By: Aaron    Lakewood, WA
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"I really dig all of the options that Paulsons provedes. "
By: Adam    Olympia, WA
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"Top notch people! I will never deal with anyone else. These people go out of their way, to make sure you leave happy, and they give very good advise when picking out a new bike. The parts department guys also go out of their way to help, they took the time to photo copy a section I needed out of a service manual, so I didnt have to spend 70 bucks to look at one picture I needed. You guys have ROCK!! Thanks again! "
By: Michael    Olympia, WA
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"My experience at Paulson's was one that can not be topped! Not only was Dan (salesperson) very helpful but he also went out and helped educate me and pick out gear for my new '07 GSXR 600. The only thing that made this trip not perfect was that some of the add ons I want for my bike they were out of stock on but Dan was really helpful in ordering the parts that I wanted and ensuring that they would come just for me. All in all as long as I am a resident of WA. I can not think of anywhere else I would buy my bike or parts from. They have great service and great people working there. Thanks again!!"
By: Zachary    Supont, WA
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"My experience at Paulson's was so smooth and easy. The salesman was excellent and the manager was extremely helpfull in the purchase of my new 2007 GSX-R600. Thank you Paulson's for all your help and time with my first every motorcycle purchase. I will recommend all my friend's to your dealership!"
By: Byron    Fort Lewis, WA
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"I love buying local. I won't travel to buy vehicles even across town. Lacey has many great businesses, and Paulson's is a perfect example of what I mean. I went to Paulson's after window shopping one evening. After hours,they line the bikes along the windows inside the dealership as if to make this process easier! My wife and I returned the next day to buy a 2006 Suzuki Boulevard. Mike was our salesman, he's easy to Find; first desk on the right, inside the front door. Our experiences at other dealers were always disappointing. Mike really helped us feel comfortable, and able to make the right decision as first time buyers. Although I got my Suzuki from a private seller, I will use Paulson's for all my parts and service needs in the future. I believe in a business that is passionate about what they do. Are you a first time buyer? Do you want to buy from a team that makes the purchase fun and easy? Are you looking for high rated bikes like the Suzuki brand? Wondering where to buy? Mike, and the whole team at Paulson's, is your answer !"
By: Brian     Lacey, WA
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"I bought a KYMCO 250 for my wife its an awesome Utility Quad for the money I had been looking around and DAn(salesman) showed me this awesome Quad its Fun Fast and very economical Thanks to all the Paulson Employees for all there great service and attention to detail !!!!!!"
By: Daniel    Lacey, WA
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By: David    Olympia, WA
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"We have been very impressed with Paulson's community support of the Sno-Jammers snowmobile club, and figured any company that is that generious has to be a great business to buy from. We bought 2 new motorcycles - 2007 Suzuki DR650 and a 2006 DRZ400 and it was one of the easiest, low pressure deals we have ever made. We will go back, when ever it is time to upgrade, sleds or bikes!"
By: Bernie    Lake Tapps, WA
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"All I can say is " Hayabusa Baby! I got a fair price for my trade in. I took quite a loss only because of .. You know the book. Chris is a pleasure to deal with as always. He gave me a great deal on the Hayabusa ! I couldn't be happier! I'm riding my dream bike!"
By: Brian    Olympia , WA
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"JUST HAPPEN TO BE RIDING BY AND GOT A FLAT TIRE. STOPPED IN TO SEE IF COULD REPLACE IT. NOT ONLY DID THE SERVCIE DEPARTMENT GET ME SQUEEZED IN FOR THAT IMMEDIATELY, THEY SERVICED MY BIKE WHILE I WAITED. BEST SERVICE I HAVE HAD YET. HIGHLY RECOMMENDED."
By: Anonymous    TACOMA, WA
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"I've just purchased a GS500F but I haven't been on it yet (I have to pick it up tomorrow since I rode my other bike to work). The Pre-Paid service is a great idea, it sounds trouble free to me! Thanks to Mark Paulson for all his help and answers! Duane"
By: Duane    Rainier, WA
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"The staff is very helpful and the store stands behind their products and service. I enjoy shopping there and the parts department is very helpful with finding products. All are helpful about advice if they know the answer."
By: Brian    Yelm, WA
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"My boyfriend took me to the one in Olympia and I fell in love. The wide selection of all bikes and oh man let me tell you I love it there. I want to go back and buy gear and maybe a new bike. It was great, service was awesome. Keep it up. Big props!!"
By: Anonymous    Shelton, WA
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"i just bought kingquad 700 from you and just wanted to say thanks for every thing "
By: jim    adna, WA
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"We bought 4 ATV's all at once: A LTZ 400, a Kymco 250, and 2 Kymco 90's. The whole Paulson's team was great. We were working under a budget and they went out of thier way to maximize our money. Oh and I recommend the Kymco line to anyone, Paulson's was right to recommend them to us, they are a great reliable & fun ATV comparable to any machine on out there!"
By: James    Olympia, WA
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"Really great service and fast as well. I was in on a Saturday so after purchasing my Suzuki RM 125 I ate the food provided. VERY A++++ service. Financing was fast with in 5 minutes. I had results filling out a form. I was fitted for some boots good discounts on helmets and Goggles. Come to think about it I would have bought more. I'll be back."
By: Anonymous    Eatonville, WA
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"I have bought several bikes over the years and have had great service and products no complaints would recomend to all"
By: DOUG    YELM, WA
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By: Anonymous    Covington, WA
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"Purchased new DL1000 at much lower price than other dealers after multi-state search. Chris Paulson made the deal a very pleasant experience. Highly recommended. "
By: Anonymous    Oakville, WA
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"PAULSONS HAVE HAVE BEEN VERY GOOD TO DEAL WITH. DO YOUR SELF A FAVOR AND GIVE THEM A TRY."
By: LOU    ALLYN, WA
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"The dealership is great, the staff are what make this place stand out, they all seem very knowledgable and eager to help you. Thank's guys."
By: Chris    Lacey, WA
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"we bought three quads in the last six months,all from paulsons it was great to buy from a dealer i think we can trust. we'll be back!!"
By: bruce    rochester, WA
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By: Carrie    Elma, WA
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By: steve    Yelm, WA
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"everybody was really friendly and i felt like i was in a warm welcomeing environment when i came into the dealership so my overall experience was good!!!!"
By: david    lacey, WA
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By: gloria    taholah, WA
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"Our salesman was very helpful.He allowed us to test a few different models of a.t.v's before we made our decision.He was very helpful is answering our questions thoroughly.We wouldn't hesitate purchasing another toy at Paulson's.Snow season is coming up again.Maybe a new sled will be next.Thank you Paulson's"
By: Chris    Roy, WA
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By: Anonymous    Tenino, WA
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"Parts and Service staff were friendly and very helpful. With a good selection of accessories my two boys and I can always find the items on our wish list to hop-up our ATVs."
By: david    lacey, WA
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"Very satisfied with the sales experience. Service on the same level as long with the Parts counter and people. My first streetbike purchase from paulsons and would recommend to anyone. May even get my second purchase(GSXR 1000). Maybe"
By: Matthew    Olympia, WA
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"Always very helpful, knowledgeable, and patient. I recommend them to anyone looking for a motorcycle or if they need a part. A + service all the time."
By: Anonymous    Lacey, WA
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"Chris was very helpful and knowlegable. Made us a great deal and our shopping experience very pleasant. Would certainly do business with Paulson's again!!!"
By: Scott    West Linn, OR
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"The new Husaberg's are the deal!!! Most fun I have had on two wheels. Thanks again."
By: Brad    Tumwater, WA
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2009 Kawasaki
73385
You Want Fun?

May 13, 2012


2012 Kawasaki
73379
A+ Ride

May 11, 2012


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